“Where is the Quality Control??”

“This is the third tent we exchanged. The first had tears in the mesh and the walls. The second had a large tear in the floor. The third was missing one of the metal rings that is used to unlock the legs in order to fold it back up. I ended up disassembling the joint and used a metal ring from a keychain in place of the missing release ring. We decided not to exchange this one as the rest of the tent was in good condition and we were afraid of getting one with more defects. I do not fault Sierra Trading Post, as the defects described above are manufacturer defects. We are leaving on our camping trip soon and hope that everything works properly. [...]”