Reviewed by First-timer from Sioux Falls, SD on Sunday, August 12, 2012
My sister-in-law has 2 pairs and loves them and talked me into buying my first pair of Chacos. I was deflated when mine came with the strap on the left sandal being too long-leaving a "loop" and then having the buckle on the top of my foot-when the right sandal had it placed more off to the side. The bright side was the wonderful help I had received by the Sierra phone sales personel. They were both very understanding and helpful. They made a difference as to my choosing to buy again from Sierra.