arrived dirty.looked like it was returne

Verified Buyer Reviewed by BIG DADDDY from WEST HAVEN CT on Tuesday, December 11, 2012
the coat arrived loose in a box.it was covered with human hair and feathers.customer service was good.accepted return w\o complaint or fees.i was told it never should have been sent in that condition.the rep was apologetic and came across as concerned.if i had not been a customer for many years and have bought many products w\o a problem i would never buy another item ST.
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