Reviewed by Beat 17 from Indianapolis on Thursday, November 17, 2016
ordered a size 11. all of my other shoes and boots are size 11. when I got these, my toes touched the toe of the boot. when I called Sierra Trading Post to make the exchange, they charged me $6 for shipping to do the exchange. it's not my fault the boots were mis-sized!! So why should I have to pay shipping costs for an exchange!! I know what size I wear!! Why in the world would I ever order a size that doesn't fit me!! That is Very Poor Customer Service!! If Sierra wants return customer, then they need to figure out how to take care of the ones they already have. I am very disappointed...
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