Warranty & Repairs
High Sierra bags are warranted to the original owner against defects in materials or workmanship under normal recreational use. If a warranted product fails due to a material or manufacturing defect, we will repair or replace the product at our option. This warranty does not include products with wheels, which have a 5-year warranty.
This warranty covers only defects in materials and workmanship. It does not cover normal wear and tear, accidents, normal fading, abuse, negligence and misuse or airline damage.
Please contact High Sierra Consumer Relations at 1-888-368-1304 or email at firstname.lastname@example.org
Certain replacement parts are available through High Sierra Consumer Relations. Please contact 1-888-368-1304 or email at email@example.com.