At Sierra we have a 100% satisfaction guarantee so if you are not happy with your purchase for any reason, please return it to us as soon as possible. Products purchased within 6 months of the order date will receive a refund by the original payment method. For returns on purchases over 6 months old, a gift card will be issued. If you feel we have made a mistake in filling your order, we will gladly refund your shipping charges as well.
Answered on 2/14/2011 12:00:00 AM by Customer Care from Sierra Trading Post