document.write('<script type="text/javascript" src="/js/browser.detect.js"></script>');
function beginChatSupport() {
    pageTracker._trackPageview("/funnel_Chat/launch.html");
    if (isCiscoChatCompatible()) {
        pageTracker._trackPageview("/funnel_Chat/new.html");
        beginCiscoChatSupport();
    }
    else {
        pageTracker._trackPageview("/funnel_Chat/old.html");
        beginOldChatSupport();
    }
}

function isCiscoChatCompatible() {
    var isCompatible = false;
    if (BrowserDetect.browser == "Firefox" && parseInt(BrowserDetect.version) < 3)
        isCompatible = true;
    else if (BrowserDetect.browser == "Explorer" && parseInt(BrowserDetect.version) < 8)
        isCompatible = true;
    else if (BrowserDetect.OS == "Mac" && BrowserDetect.browser == "Safari")
        isCompatible = true;
    return isCompatible;
}

function beginCiscoChatSupport() {
    var refererName = "";
    refererName = encodeURIComponent(refererName);
    var refererurl = encodeURIComponent(document.location.href);
    var hashIndex = refererurl.lastIndexOf('#');
    if (hashIndex != -1) {
        refererurl = refererurl.substring(0, hashIndex);
    }
    var w = 400, h = 550;
    var t = 0, l = 0;
    var params = "width=" + w + ",height=" + h + ",left=" + l + ",top=" + t + ",resizable=yes,scrollbars=yes,toolbar=no";
    window.open('http://chat2.sierratradingpost.com/system/LiveCustomerServlet.egain?eglvcmd=CustEntry&entryPointName=new&eglvepid=1001&departmentid=999&eglvpartid=1&referer=' + refererurl + '&eglvrefname=' + refererName, '', params)
}

function beginOldChatSupport() {
    //Defaults -->
    var chatKeywords = "";
    // Language Codes: English = 0, French = 1, Spanish = 2 -->
    var chatLanguage = "";
    var dms = "";
    var rsz = "0";
    // Do not allow resizing for Netscape 4 -->
    if (!document.layers) {
        dms = "height=430,width=610,";
        rsz = "1";
    }
    var windowAttribs = dms + "toolbar=1,menubar=0,location=0,status=0,resizable=" + rsz;

    chatKeywords = "Support,MainPage";
    chatLanguage = "0";
    // needs to be changed to relative url for live
    msgWindow = window.open("http://chat.sierratradingpost.com/cintech_chat/servlet/HTMLChat?taskID=sf", "child2", windowAttribs);
}