Reviewed by GAGMINER from montana on Saturday, March 30, 2013
I ordered this hoping it would fit as the reviews said it ran SMALL. I had a dreadful experience with STP just in the ordering process, that should have been a clue. When it arrived I was happy that the hat fit, however the hat was in bad condition. Scuff marks about the crown, an
extremely large crease on the brim as if it had been folded and sat on, the leather braid was askew and looked like a breeze would blow it off. I just didn't want to risk getting another, fearing that another may not fit. Contacted customer service and still a dreadful experience. I thought their customer service was supposed to be good, however my experience was just dreadful. Hey, I know this is not an expensive item, however I am not paying for junk merchandise. Back it went and no more STP for me!
Reviewed by John the hiker from Kailua, Hawaii on Wednesday, November 28, 2012
I love the hat, however, it was sized a bit small. I order a size small, but it was much smaller than I expected. I have returned this (11/24/2012 ship date)via the return label provided in the packing. I requested an exchange for a size medium.