“My boots were too small.”

“I chose this boot because my son had purchased a pair in New Hampshire last year. I chose the size 10 because his Kamik, same style - size 10, fit perfectly. Unfortunately, the size 10 you sent me were so small that I could not get them on using normal socks. I was really disapointed, as we have 24 inches of snow on the ground, and I could really use a pair that fit. I have returned the boots to you, and requested a charge credit as you seem to be out of stock in size 11. If you do have a size 11, I will take them.”