“The strap broke!”

“I couldn't bring myself to give this bag 1 star. I'd give it 4 - 5 for looks and ability. The problem is the strap stitching. It came apart within months of arriving. And the split was right at the top of the shoulder. [...]. I am taking the strap to see if it can be fixed, since I use this bag everyday. It does double duty as a work purse (love being able to put papers in it), but I can also carry it as a quick trip diaper bag. It holds everything I need it to and then some. The straps go easily over the shoulder without a lot of swing, so it stays nicely secure under my arm, but is in no way tight. Regarding the comment about the credit card slots--I have had no trouble with them holding a lot of things. They are attached to the front of the inside zipper pocket, so if that pocket is open and left open, there is less support. But I have not experienced anything falling out. *sigh* I do love this bag, but it broke...”