All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you.
See more definitions in our glossary located at the bottom of every page.
Products with the bullet point “made for major retailer” are purchased from famous name brands and catalogs as overstocks or seconds. To carry their product, we have reached an agreement with these vendors to not advertise the actual brand name. All of our “made for a major retailer/brand” items offer significant savings off their original retail price.
Our policy is to break even on shipping and handling charges. We base the cost on your total order amount. Typically, a higher order total equates to a heavier package. We understand that there are some exceptions. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order.
We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach – keeping both product costs and shipping costs as low as possible. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. Free shipping is never truly free.
Yes. You will need to know your order number to track any order. A track your order link is located at the bottom of each webpage. If you received a confirmation email, the tracking number will be listed there, or log into your accounts page and click the link under Purchases. If your recent order is not in the list, or if no information appears, please wait 24 hours and try again.
Lost your order number? Contact our Customer Service Department via Live Chat 24/7, send an email to CustomerService@SierraTradingPost.com, or call toll-free 1-800-713-4534, Mon. – Fri. 5am –10pm, Sat. 7am – 4pm (MT).
Complete the online returns process.
If you are not satisfied, you have one full year from the date of purchase to make an exchange or return.
Items can be returned, exchanged or replaced if they are returned to us in clean, sellable condition. Returns made within 6 months will refund to the original method of payment, returns made between 6 months and one year after the purchase date will refund to a merchandise credit.
For traditional returns, simply use the return shipping label and mail it back to us via UPS with your full name, customer number and address to:
Or, if you prefer, you can ship your order back to the address above by USPS with the same information. Shipping is typically less expensive with our shipping label, but the choice is yours.
Please include a copy of your invoice, if available. Otherwise, please provide your full name, full address, and customer number (if available).
The simple answer is: To pass the best possible savings onto our customers.
Our customers count on us to deliver premium products at discount prices, and our sales, events, discounts and promotions represent our best efforts to find you more ways to save. We continuously scan our inventory for products we can afford to put on sale. We strive to keep the deals fresh, and to keep customers aware of new brands and our vast product offering.
DealFlyer is our email marketing program. It’s the most convenient way to be notified of additional savings, shipping offers, giveaways and events happening on our site.
If an "almost gone" label appears next to an item, the sell-out risk is very high. We recommend that you place your order immediately. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship.
Click on the "Unsubscribe" link at the top of any DealFlyer or promotional email.
A keycode is an alpha-numeric code (ABC12345) used to activate DealFlyers or sales. It is usually found at the bottom of our DealFlyer emails above the disclaimers.
A keycode can be activated by either clicking through a DealFlyer email or by entering the code into the keycode box during the checkout process. If a keycode has already been activated on your order, the keycode box will state "promo entered".
No. Only one (1) keycode can be applied to an order; however you are able to combine a DealFlyer keycode with most homepage sales. The daily BarnBurners will not stack with any other offers.
Expiration dates can be found in the disclaimer of every DealFlyer email.
No. DealFlyer keycodes can only be used during the timeframe specified in the email.
Any exclusions pertaining to a sale will be listed in each DealFlyer email.
During the checkout process, a list of the items in your online shopping cart will be displayed. If a discount is applied to an item you will see Discount Details near the item. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. This box shows you an itemized display of the discounts applied to each item and the price breakdown.
Prices in your shopping cart may change if you click through a DealFlyer email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires.
If items are left in the cart for several days and you discover they are removed, they may be sold out. There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color.
If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied.
Some exclusions apply:
Even if you're not signed up for DealFlyer emails, you can always check our latest coupons at the official Sierra Trading Post coupon page.
Due to the nature of the closeout business, we often receive items in limited quantities. Therefore, popular sizes and colors can sell out quickly. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered.
We suggest you sign up for our MyUpdates program to receive email notifications of when we receive new arrivals based on size, color, brand and more. It the best way to monitor incoming products, and even receive an alert if the price on an item drops. You can also access the "New Items & More" located under the search box on our website at any time. New Items are all products that have arrived within the last 21 days.
Complete the online returns process.
Make a return the same way you would if you had ordered over the phone. Simply use the return shipping label and include your full name, customer number and address, and send it to:
Or, you can ship your order back to the address above by USPS with the same information if you wish. Shipping is typically less expensive with our shipping label, but the choice is yours.
Currently our website supports the following 96 countries. If you are on the list, you can place an order with us online.
The customer is responsible for all extra delivery charges, Duties, Taxes, Customs Fees and any other fees that may be required when importing products into their country. Sierra Trading Post order totals do not include Duties, Taxes, Fees or VAT, etc. associated with international orders. Contact your local customs office for more information.
Items that cannot be shipped overseas include knives, rifle scopes, spotting scopes and night vision binoculars (some combustibles may not be permitted. Check with your country's prohibited shipping items, as well as the United States' prohibited shipping items.)
We cannot ship certain materials and exotic leathers outside the US including: Elephant, Python, Cobra, Western Rattlesnake, American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray or Toad
Shipment arrivals depend on each country. UPS typically delivers within 10 business days.
Packages being sent to Japan are shipped via USPS and are typically delivered within 15 business days.
Most packages are shipped via UPS Worldship. Exceptions include packages going to Japan, or some rural areas which are shipped via US Postal Service. View rates.
Simply use the shipping method of your choice, and mail it back to us with a copy of your invoice.
Simply use the shipping method of your choice and mail it back to us with a copy of your invoice. If you no longer have your invoice, please provide your full name, full address, and customer number (if possible).
Just because you get our email/catalogs, doesn't mean you are registered for an account. For security reasons, we keep a separate database to store web registrations. Registration requires that you go through the registration process and choose a password. Registration is optional and is not required for checkout.
Save BIG on Black Friday at Sierra Trading Post! The day after Thanksgiving is traditionally the first shopping day of the Christmas Season and one of the biggest shopping days of the year. "Black Friday" is an industry term where stores theoretically go from "being in the red" to "being in the black".