Create a New Account

Creating a New Account is quick and simple -- it's the easy way to add a number of benefits to your shopping experience. Remember, the security of your personal information is a high priority here at Sierra Trading Post. Click the links to see our Privacy Policy or Security Policy.

Account holders enjoy special perks like:

• Instantly Viewing your order history
• Easy order tracking
• Express checkout
• Store your billing address
• Store multiple shipping addresses
• Manage email and catalog preferences, including DealFlyer, MyUpdates and more

To create your personal account, follow these steps. If you have questions, or require extra assistance, you can contact our Customer Service Department by Live Chat 24/7, send email to CustomerService@SierraTradingPost.com, or Call toll-free 1-800-713-4534, Mon.-Fri. 5am - 10pm, Sat. 7am-4pm (MST).

Go to the Create a New Account page

• Complete all required (bold) fields: name, billing addresses, preferred email address and telephone number
• You may add information to the optional fields, or leave a comment for us
• Click the Create New Account button

Update My Account

Updating My Account is as simple as logging into your account and clicking the Edit My Profile link.

• Go to My Account
• Enter user name and password
• Click Edit My Profile
• Make changes to your profile
• Click Continue to save changes

My Order History

My Order History, where do I find it? Looking for information on a previous order from two, four, six months ago or more? Having a personal Sierra Trading Post My Account means you can view your order history, credits and exchanges at any time.

• Go to My Account
• Enter user name and password
• Scroll down to Order History
• Click Order numbers for details

Order Tracking

My Order Tracking, I need to find out what happened to my order. You can track your order, even if you don't have a personal My Account. You will need to know your order number to track any order.

• Go to My Order Tracking
• Enter your order #
• If no information appears, please wait for 24 hours and try again

If you need more assistance:

• Contact Live Chat 24/7, available 24 hours per day, 7 days per week (unavailable on New Year's Day, Easter Sunday, Thanksgiving Day and Christmas Day)
• Send email to CustomerService@SierraTradingPost.com
• Call toll-free 1-800-713-4534, Mon.-Fri. 5am - 10pm, Sat. 7am-4pm (MST)

My Payments

My Payments, I need to look at my billing history. If you don't have a personal My Account, you will need to contact the Customer Service Department directly.

• Login to My Account
• Your order history and return credit history is listed here

If you do not have a personal My Account

• Contact Live Chat 24/7, available 24 hours per day, 7 days per week (unavailable on New Year's Day, Easter Sunday, Thanksgiving Day and Christmas Day)
• Send email to CustomerService@SierraTradingPost.com
• Call toll-free 1-800-713-4534, Mon.-Fri. 5am - 10pm, Sat. 7am-4pm (MST)

Manage My Subscriptions

I want to add or cancel a catalog subscription, DealFlyer email, MyUpdates or similar promotional mailing. If you don't have a personal My Account, you will need to contact the Customer Service Department directly.

• Login to My Account
• Go to Catalog Subscription
• Click Edit My Catalog Subscription

Not sure if you have a My Account?

Don't want to Create an Account, but still need to manage your subscriptions?

• Contact Live Chat 24/7, available 24 hours per day, 7 days per week (unavailable on New Year's Day, Easter Sunday, Thanksgiving Day and Christmas Day)
• Send email to CustomerService@SierraTradingPost.com
• Call toll-free 1-800-713-4534, Mon.-Fri. 5am - 10pm, Sat. 7am-4pm (MST)