Reviewed by On the lake from US/Can border on Wednesday, February 18, 2015
These are wonderful headlamps. Very bright and easy to use. The ones I received from STP arrived with the batteries already installed and the tabs holding the case lid broken. The tabs are pretty flimsy, so that wasn't a surprise. The alpine emergency feature worked. All other light settings and the battery check did not work- on either of the two lamps I received.
Both lamps had obviously been returned previously. Sadly, STP turned them around and sent them back out again. I contacted customer service where a very nice person was completely unhelpful and basically said yes, they are broken. Return them with a note that repeats everything you just wrote to me in the chat and if we confirm they are broken, we'll credit the shipping.
I've received several damaged/defective items to STP recently. This used to be my go-to online store, but the quality, selection and customer service aren't what they used to be.
Reviewed by VanMan from Vancouver, BC on Friday, March 7, 2014
The light is bright and there are a good number of brightness options. It is light and low profile. The biggest issue is that it is impossible to turn on in gloves (this is a big one if it's cold out). Even with gloves off, it is very difficult to click the membrane switch twice in a row fast enough to turn it on and I have to take it off my head in order to turn it on. When you cycle through all the brightness options, the next click turns it off, so then off the head it goes again, gloves off and trying to click twice within a second with frozen fingers....