“Okay pack, but room for improvement”

“Bought this for an international vacation and am reasonably happy with it. It has good capacity, is easy to load, unload, and has enough pockets to keep gear organized. Fabric appears to be nice and durable, it's got plenty of space, and I'm happy to see big durable zippers. That said, I'm lukewarm on the suspension system - while the waistbelt is comfortable and sturdy, the pack as a whole has tendency to sag and carries like a laundry bag. But I think this may be typical for travel packs of this sort (vs trail packs); it's not a problem unless you're planning on hiking for long distances. Also, converting the pack from suitcase mode to backpack mode takes a while and involves a lot of buckles; seems like it could be simpler. Finally, the main compartment zipper falls right along the edge at the top of the pack - over time, this could cause more wear here and be a potential point of failure. Overall, it's a decent travel pack. Maybe not the best, but good enough for the price.”