Reviewed by bythelakethatserie from ohio on Wednesday, October 16, 2013
This is a really nice feeder. I have other Perky Pet items that were quality as well so didn't hesitate to order. Cedar so it won't rot and substantial construction. What I wasn't expecting was they would put the feeder in a big box with no bubblewrap or other packing to protect it while in transit. I called, explained the broken feeder. Customer service was excellent and immediately sent a new feeder. They noted the poor packing and advised the shipping dept to pack correctly so it wouldn't be broken. The replacement came in a box with two sheets of pillow pack thrown on top. One of the pillow packs was devoid of air so it was essentially a piece of plastic and the other was just laying there on top. They didn't wrap the feeder in any protective bubble wrap or paper. And once again it was broken. This time worse than the first time. Once again, excellent customer service but the feeder was now out of stock so I got an appology, credit and a gift card. I really like Sierra Trading Post but they need to do something about their shipping dept. Doesn't matter how nice the product is if they can't get it to you in one piece.
Reviewed by Bird lover from Minnesota on Friday, July 19, 2013
I ordered two of these for myself. Although a GREAT price there are some issues. the two long wood trim pieces are not attached very well and the acrylic panels are very sticky and require alot of goo gone.
Again, a great price but would not make a nice gift as you really would need to "tweek" this before giving it to anyone