Reviewed by Retired Teacher from Col.orado on Saturday, October 11, 2014
The container itself is attractive. It's quite heavy, but I don't mind that. The pump mechanism is a nightmare. It does not fit well, and after every use, soap leaks out from under the screw top. The first day, before I knew it leaked, we had a dinner-plate-sized puddle of soap around the dispenser. What a mess! The pump lists to one side and does not seem like it would last long before breaking. I am going to return this if I can. I won't pay shipping to do it, though, since it's so heavy.
Too bad- I've been looking for several years for a soap dispenser that wasn't made in China.
Reviewed by 1Jewel from Maui, Hawaii on Thursday, July 10, 2014
I ordered several pieces of this marble bathroom set. It is really beautiful and very heavy. I took the liquid soap dispenser and added soap and the next morning there was soap all over my granite counter top. I knew there was a crack somewhere? I contacted Sierra Trading Post and they completely trusted me and sent another one right away...that works perfectly! I don't like it when these kinds of things happen but I am oh so grateful when they are resolved easily. I would do business with this company again and again because of this!
Reviewed by bjsf415 from San Francisco on Sunday, June 22, 2014
Seems like most of the negative reviews here are for the charcoal. I purchased a ceramic set locally, and it started falling apart shortly after I got it home. So, decided to invest in marble that will hopefully last. Bought several pieces from Sierra at really great prices. (Expensive, but cheaper here than anywhere.) I like them so much I decided to buy one more piece.
[Only negative: Wish the pump was in a satin or brushed finished to match my bath fixtures. Looking for replacement.]