Reviewed by Not happy from USA on Saturday, March 30, 2013
I ordered the 21" and 24" suitcases, hoping for a matched, sturdy, durable, recognizable set of luggage that would last a long time. It took about 3 weeks of looking at them, researching polycarbonate vs soft-sided luggage, and thinking did I want to deal with a return if the larger one was damaged when I checked it on an upcoming flight. I finally decided to return them both unsused, only to find enourmous difficulty in that process.
I'm pretty well done with purchasing things on this site.