Reviewed by evergene from California on Wednesday, June 12, 2013
Stiff material, so dents tend to stick around. Sierra TP once again provided excellent customer service, above and beyond the call. My hat arrived slightly dented, in a box along with some other items. I wrote to Customer Service not to return the hat, but to find out if there was a way to remove the dents. Cust. Svc. responded by sending another hat, gratis.