They fit after all

Verified Buyer Reviewed by Bart from Honolulu on Monday, April 20, 2015
I had originally ordered a different pair, size 11.5. When they arrived it turned out they were UK11.5, USA12, and I just couldn't tie them tightly enough. I ended having to contact a customer service agent by phone, and she offered to replace the too-big ones (they didn't have USA11.5) with these, and I wouldn't be charged for the difference in price!

Only after agreeing happily to that suggestion did I have a chance to go on line and see some reviews. One suggested ordering half a size larger, but I didn' t want to go back to 12's so didn't change my order.

Then when they arrived I was startled how narrow they looked; the soles are a half inch narrower than my other boots. But though I have yet to take them on the trails, I did wear them for a half-hour walk yesterday, and they are very comfortable. And beautiful.
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