Shipping is more a problem than the boots

Reviewed by Pat from Canada on Thursday, March 13, 2014
After 6km (2x 3km) of classic X-C skiing, I can't tell how good the boots will be. They are not completely comfortable yet and still hurt my feet a bit. It seems promising though. The insulation is good enough for a dry -20, but it seems to thin for colder temperature or even warmer but humid wheater.

Talking about shipping, it is another story !

1- STP took two weeks to actually ship the boots.

2- STP ship their stuff through UPS. After many negative experiences with UPS over the years, there is one thing I can say : they offer a consistent service, no surprise, always the same. They loose the parcel, they can't copy and paste the address the shipper gave them without doing a mistake, they send the parcel back to the shipper whitout notifying the receiver... think of something and it can happen ! They have nice representative on the phone but that's it. Looks like that company is to big to get it together at this point.

So thinking of buying from STP ?
Think about their shipping method, and avoid them if you can ! Took 5 weeks to get the boots to Canada from the States when 2 weeks are enough to get a parcel from France or England !
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