Sierra has a problem shipping these chairs.

Verified Buyer Reviewed by Dow from Utah on Wednesday, December 9, 2015
I ordered 3, only 2 arrived. I had to be the one to inquire as to the 3rd...first an employee at Sierra told me that the chair was delivered. I called UPS then I called Sierra back. Then they said it was returned to their store. They would get it sent right back out. No Chair. I called back. Oh, we never got it sent back out, we will offer a refund unless you want the chair? I said, yes I want the chair. Instead I got the refund minus a refund/shipping fee. I called back. Oh we are sorry, we will credit you that fee back. I asked if I could still have the chair instead? oh sure. Never received the 3rd chair, nor ever heard back. Have been loyal to STP all the way back to me living near Reno and shopping their store decades ago. Something has changed. If they paid me what my time is worth in the field (for chasing this order down), I would own these chairs for free.
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