If you get a defect, please NOTE IT on the return invoice

Reviewed by And we love snow from N.C. on Tuesday, January 10, 2017
I got these, in my usual size 9, and one fit fine. Unfortunately the other boot had the defect another reviewer mentions -- massive amounts of excess rigid fabric over the toe box making it impossible to get the boot on (and if I could, it would likely hurt when worn.) From the labels on the box, these had been sent out TWICE before my purchase. And returned. And those customers didn't say squat about the problem. Meaning I waited over a week to get boots for an upcoming trip, that should never have been put back in inventory, while the last 3 pairs sold out... only to have to send this defective pair back, because others weren't conscientious. pfft. The defect is such you can feel it with your foot (or hand), immediately; it's not a princess and the pea kind of problem. They're good looking boots, but also only getting 1 star because the insulation is only in the foot, not up the leg. They're supposed to be good down to 0, and they are warranted 6 months. Good luck.
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