First size too big, one size down too small

Verified Buyer Reviewed by Looking for stylish winter boots from Suburb of Boston on Monday, December 1, 2014
Purchased the first pair of boots in my normal size 8.5 and the boots were too big, exchanged and ordered a half size down, 8 and they were too tight. Maybe the first pair were mis-marked. Hoping that Customer Service will reimburse me for all the shipping fees.
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