Avalanche Wear Mogul Fleece Leggins - Base Layer (For Women)

Reviewed by Southern Girl from South Carolina on Wednesday, November 6, 2013
These "leggings" should be renamed because they are not leggings at all. They do not look anything like the picture shown. The legs are wide and they are basically a boot cut at the opening. They were immediately sent back and to get free return shipping I had to take a store credit in spite of the fact that they are nothing like they are pictured. The customer service representative was very nice and helpful in trying to find a similar product that was a legging, but we couldn't find anything. She said we would get free shipping because they were not as represented, but when I received the email for the return it was only free shipping if I took the "instant credit" as a store credit when I wanted the amount credited back to the card with which it was purchased. So, I was basically forced to buy something that I don't really need or want. I was very disappointed in the manner in which this was handled, especially after our previous experiences with our orders being not only correct when received, but sent in a very timely manner, of good quality and as pictured. The Mogul Fleece "Leggings" are the first product we had to send back. After experiencing how Sierra Trading handles returns, when the problem is Sierra's fault, I doubt that I will buy from Sierra Trading again.
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