Zipper broke but jacket is very pretty

Verified Buyer Reviewed by Nancy from New Jersey on Wednesday, November 15, 2017
The jacket was beautiful but the zipper was broken.
This is my experience with the return:
Sierractrading post charges return for shipping. It took me a long time to get through to customer service to request for the return shipping not to be charged. I’m still not sure if the package arrived to them. When you make a return via UPS on amazon, they refund your order at the same time that your package is scanned st the UPS facility. This is too much follow up for me.