Stellar Customer Service
Verified Buyer Reviewed by Kimbo1228 from Orlando, FL on Monday, September 22, 2014
When my jug arrived, it was all wrapped up snug as a bug in a rug. However once I took it out and set it on my counter, it wasn't until a few days later when I went to wash it, that I noticed a crack on the rounded part. I called customer service to let them know and a new one was shipped out to me, no questions asked. I have not received it yet, but will in the next day or two.