Unattractive and very poor packing job

Verified Buyer Reviewed by Barbara from Florida on Thursday, September 10, 2015
The online photos make the dinnerware look cool and contemporary. I ordered two sets (6/set) of dinner plates, salad plates, small bowls and salad bowls. When they arrived the order was in two big boxes with one both containing only the salad bowls. Although the dishes themselves were warped in bubble wrap, the boxes were not stuffed with popcorn, newspaper or anything else to keep the contents from moving around and to support the box. Naturally during shipping boxes are piled on top of each other. Due to the lack of packing material, both boxes were crushed and several of the salad bowls were broken. UPS was very solicitous and the driver waited while I examined the remaining dishes to assure nothing else was broken, then took the crushed box with the broken bowls to file a claim. There was no packing slip or return label either. The dishes themselves are not at all what they appeared to be in the photos. I thought they would be clear with the blue design but they are opaque and the blue design doesn't look nice at all. Another reviewer had complained about the dinner plates being too flat and you had to be careful with any food you may be cutting so it didn't slide off the plate. Although I didn't use the plates I can verify that they are very flat. I contacted customer service and did receive prompt, courteous service. A return label was immediately emailed to me. I have returned the box left by UPS (carefully packed with lots of packing around the bubblewrapped items.)
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