Reviewed by Grounded for Christmas from Michigan on Wednesday, December 27, 2017There is no way to call customer service or tech support. I now have a disappointed son on Christmas and no way to help him. I hope I can get my money back at the retailer. I can't imagine why I would ever by another Quadrone/DGL product again. Stay away from this manufacturer.
Verified Buyer Reviewed by Justin from Florida on Friday, January 13, 2017Remote wouldn't pair with the drone using the process in the instructions. I just had to randomly jiggle the joysticks to pair it. Flew fine for a few minutes, then got stuck ascending, leading to it getting stuck to the ceiling. Literally useless outdoors. Even the slightest of a breeze sends it careening toward a roof, a lake or some other deadly path. Luckily mine landed in the grass -- I immediately gave up on outdoor flight!
To sum it all up... I quickly returned this thing.
Reviewed by Justin from Florida on Sunday, January 8, 2017Opened and charged this drone, and found the light telling you it was fully charged did not work. So, after 40 minute of charging (the recommended time), I unplugged it and tried pairing the remote. Alas... the remote wouldn't pair via the process laid out in the instructions. The only way it'll pair is by randomly jiggling the joysticks. Once it paired, all seemed OK for a few flights. Now, the drone simply flies to the ceiling and gets stuck, no matter what I do... ugh.
I am applying for a return right after finishing this review.
When it did work, it was literally useless outside. Even the lightest of a breeze throws it off track and you can never recover. I nearly lost it on my first outdoor flight.
Reviewed by theguy from US on Saturday, December 17, 2016It flies. haven't put it through any paces yet, but it lifts off and generally navigates.