Returning is a nightmare
Verified Buyer Reviewed by Trevor from OH on Monday, August 15, 2016
I've now ordered 3 pairs of these. I love the look and I love the price but they're ridiculously oversized so I've now gone down 2 sizes and I'm waiting on the third pair to arrive to see if it's yet another pair that's too big. On top of all of this, Sierra doesn't have free returns or refunds so everytime I have to get a different size I have to spend $10 for return and new shipping. I can request a refund but it's almost half of what I've spent so far so I'd rather just have the shoes. I've never had this much trouble buying a pair of shoes online.