Size too large- No free shipping

Verified Buyer Reviewed by Ed from Florida on Monday, December 26, 2016
I have a Carhartt jacket in XL that was a little tight, so I decided to order this coat in the XXL. The coat is too big. I contacted customer service was told that I should have ordered a 1XL which is between a the XL and XXL, however, there were none in stock. According to the Carhartt website there is no such size for men's coats. I decided to wash it in warm water and dried it warm cycle but the amount of shrinkage was not enough. The second part is that should I have decided to ship it back it would have cost me additional shipping plus shipping for the new coat. With so mane companies offering free shipping and returns, I don't intend to buy from Sierra again.
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