exchange?

Reviewed by like to be warm from oklahoma on Sunday, January 10, 2016
I bought two pairs of these and got the wrong size so I sent them back for an exchange. STP said they didn't have the size needed so they sent nothing, not even an email, and refunded my credit card $15 less than I had paid. I never heard from them so I had to call and find out what was going on with the order. now I look here and see they do have the size I need. I did get them on sale, is that why they weren't exchanged?
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