OK, but arrived damaged

Verified Buyer Reviewed by jim from san francisco, ca on Saturday, November 19, 2011
A 1" rod is a vast improvement over skinny home center hardware.. Rings slide along easily. The bar feels stout. The product is handsome and a pleasant low-key design and color.

For the price the product would be a key buy.. except.. maybe too good to be true?
Unfortunately of 2 sets ordered, both sets had problems.

One set looked used. Screws had drywall dust on them and brackets and ball ends were scratched and worn. One ball was missing the nut which holds the ball to its own anchor. How does that fall off?

Both product packages were damaged, one appeared to have been previously opened. However, both came in cardboard boxes from Sierra Trading Post that were in good condition. I suspect these were damaged prior to shipping.

I chose to repair these myself, rather than wait on a return. By taking parts from two sets, I made one good set.. I guess, overall, that still made for a relative bargain.

Advice:
Inspect carefully upon opening packaging and verify all parts are there.. before you install.
  • Cons: Looked used, Missing hardware, Poorly Packaged
  • Describe Yourself: Midrange Shopper
  • Primary use: Personal
  • Pros: Attractive Design, Durable, Easy To Clean, Easy To Install
  • Was this a gift?: No
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