Good shoes! Ok customer service

Verified Buyer Reviewed by Alishia from South Carolina on Friday, October 24, 2014
I had few problems while ordering these shoes. I ordered a size 5. I was sent a size 5 1/2 in a size 5 box. I called customer service to explain my issue and they told me to return the shoes and order new ones. So I did. And the same thing happened AGAIN. I called customer service and explained my issue again and they requested a special pull. I finally got my size 5 shoes. And after all that I was charged a return shipping fee!!! I'm confused as to why I would be charged when THEY sent me the WRONG product... TWICE. It was only like $3.00, but it's the principal. Anyway I do like the shoe they are comfy. Take a few day to break in though.
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