Straps won't budge

Reviewed by Wsilberblatt from NH on Friday, May 19, 2017
I was super excited to get these because I have many friends who hike in theirs and rave about them. I'm not sure if I got a bad pair, but the straps are extremely difficult to move. I finally got some of them to move but can't tighten them now. They simply will not budge. I tried watching different tutorials online and can't find anything on how to make the straps move easily. So now I am stuck with a brand new pair of sandals that I can not wear (I thought STP had a one year return policy but I guess that is no more).
Previous Review “Great for long walks”
“Chaco ZX/2 Sandals” Next Review