Unable to set combination

Verified Buyer Reviewed by Jerry from NJ on Tuesday, June 28, 2016
As other reported there is an error in the instructions or a defect in the lock. After following the instructions the lock was "bricked". Unable to lock or rest the lock. Odd thing is I have other Eagle Creek luggage locks that work fine. Fortunately STP provided great customer service and immediately issued a refund. Thank you STP!
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