Can't be set! Useless!

Verified Buyer Reviewed by Flibertygibbet from Colorado on Wednesday, August 24, 2016
We have used an almost identical lock for years until it was ripped from our luggage on our last trip. This one simply cannot be set so it's useless to us. Too much $ for postage to send it back so we're out the cost of the product. Bummer...
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