Wrong item again

Verified Buyer Reviewed by Nancy from Florida on Tuesday, August 30, 2016
The shoes I ordered were pictured with a black perforated upper and a tan wedge heel. Instead I received with a black upper and black heel. Returned and re-ordered requesting that it be checked for the tan heel. Again I received the same black heel. Customer service was very helpful and even followed up with a call to confirm the shoes were sent but wrong item sent again. Frustrated and deciding whether to keep or go through the exchange/return process again. Cute shoes but looks 'clunky' all the same color.
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