Sierra Trading Post Let Me Down
Reviewed by Arizona John from Arizona on Friday, January 13, 2017
I wore these shoes around the house for a couple of days and they seemed OK. I took them on the trail for one day and they are the WORSE shoes I've ever tried for the trails. The arches along with the higher platform of these shoes makes them ankle twisters big time. I have flat feet and these are NOT the shoes to wear. I returned them to Sierra Trading Post and purchased 3 other pairs at the same time. Serra Trading Post returned them to me saying that since I wore them, I could not return them. They sent them back to me and recharged my card. Well, that just sucks. The 3 pairs of new shoes I bought in their place are on the way back to Sierra Trading Post and Sierra has lost a long time customer, I thought they stood behind their products but after this, they obviously do not. What a shame. I've been shopping for years at Sierra, but never had a return before. These shoes just kill my feet and I cannot wear them so my loss I guess. To loose a multi-thousand dollar customer over a pair of shoes that I just cannot wear is stupid but that's their policy. I'm giving my business back to REI where they actually understand that sometimes items just don't work like you think they will and they will happily return the item - no questions asked. BUYER BEWARE WITH SIERRA TRADING POST'S RETURN POLICY. Very Sad Indeed.