LOFT INSIDE WON'T DISPERSE

Verified Buyer Reviewed by Anita from Washington State on Sunday, January 15, 2017
We had high hopes for this bed as our 11 year old Golden has minor arthritis pains. The lofty pillow is shipped via cramming it into a much smaller box. When I opened it, I thought it would move into shape through some massaging around but it hasn't. It sits as a big mound in an oversized cover. Our dog has been weirded out by this and looks like he would need to climb a mountain to get into it. Hoping to make it work, I thought of starting with taking the pillow out and just seeing if he would lay down on the flat enclosure. Yesterday he did! Our plan is to slowly add old blankets and such to raise the height gradually - hoping that eventually we can put the original pillow in. Remains to be seen.
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