Needs improvements

Reviewed by Camping Friend from Layton, Utah on Monday, May 22, 2017
I recently purchased the Kelty Gunnison 3.3 tent and was thrilled with the configurations of this tent. We camped at a K.O.A . and I set up the tent next to the rented cabin. The weather was mild with an occasional gust of wind. When I went to take down the tent I noticed holes in the fly next to the hub. I thought this was odd since it's a new tent. When I returned home I did a return and received a credit for the purchase price. It was Mothers Day weekend and STP sent me an email with their sales and I was able to purchase the Kelty Gunnison 4.3 tent for a deal. I was thrilled with my purchase and as before was excited about receiving the tent. The day arrived and I started to set the tent up in our backyard. I was putting the rain fly on when I heard a snap. One of the aluminum poles snapped at the hub. I was very disappointed because I have a Ketly Trail Dome tent that has lasted me going on eight years with no issues and wondered why I was having these issues with the Gunnison tents. I knew STP was sold out on the Gunnison 4.3 tent so I did not bother returning it even though I knew STP would have taken care of me. I called Ketly and Michael the repair rep. said he would ship me a new pole and I could ship the damaged pole once I received the replacement pole. I'm writing this review so that others have an idea what to expect. I'm hoping it's just bad luck and Ketly tents are still well made. Also the Gunnison tents are made for backpacking and may be made out of lighter materials.
Previous Review “Maybe defect.”