Shoe was ok, but Sierra Tradingpost's returns and customer service are horrible

Verified Buyer Reviewed by SvetaD from Washington State on Thursday, February 4, 2016
The shoe came and was too small, so I returned it. According to the receipt, the return should cost $6.95 and I got charged double that. After trying to get ahold of somebody for some answers, I still have not received a reply. The shoe itself is warm and bulky. I wanted something I could wear around town and to snow, but ended up getting a pair of Merrel boots since those were more comfortable. Wouldn't buy anything from this company again due to their bad customer service!
Previous Review “Absolutely PERFECT!!!”