I'm not sure if they will replace the cover because the dog pawed through it versus a manufacturer defect but definitely worth asking. I run a rescue and have great luck with these beds and the maker. They replaced 2 that had zipper issue with out jumping through hoops.
Answered on 10/28/2014 4:36:42 AM by Meredith K9 rescue from Mooresville, NC
I would contact Kimlor directly and ask them about it. One of my dogs ate the zipper off.....
Answered on 10/28/2014 6:43:42 AM by Susanhu from Pittsburgh, PA
Very good question. My dog managed to slit the exterior fabric with her collar. I too would like to purchase a replacement cover because the bedding is still in great shape.
Answered on 11/21/2014 5:21:32 PM by Rina from Washington