Awesome mittens but they come up a little short.
Verified Buyer Reviewed by mazies mom from MA on Tuesday, February 23, 2016
These are lovely warm mittens, soft and comfy. Other reviews said they ran small so i ordered a size up. As a petite 5'3", 115 lb woman with fingers perhaps a little longer than average, I usually order a small in womens sizes. This time i got a medium, but they are still a little short,just enough to make them uncomfortable. I wanted to exchange them for a large but they were out of stock. For a return it wouldve cost me $7 or $8 in postage making it not worthwhile. This bothers me since the item was not sized correctly and the larger size was unavailable, neither of which i think I should be penalized for. I have been ordering fromSTP for a good 20 years. I thought they had a new policy which allowed you to ship merchandize back for free as long as i took the refund as a store credit. I guess that didnt pan out. I wont be taking any chances with what I order in the future. I want to emphathise that the mittens are really great,just on the short side. I only object to the return policy.
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