Verified Buyer Reviewed by Yankee Lady from Western New Jer on Monday, February 25, 2013
I could not figure out how to turn the anti-shock system on or off. Customer service directed me to a video that explained it beautifully. The anti-shock system takes a lot of pressure to make it work, more than I expected, so it is almost useless for me. That said, I use the poles daily and I am very pleased with their light weight and sturdiness.
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