Watch out for sizing

Verified Buyer Reviewed by Jamie from Virginia on Wednesday, October 12, 2016
I tried on the Temptress Ski Pants at another retailer but decided to order from Sierra Trading Post because it was cheaper.
Well, when the order came in, the pants were much larger. So I contacted Sierra Trading Post of this issue. Their response was depending on the year of the make sizing can differ as much as what I witnessed. I had to return it because pants were so big that it was falling off. On the back of order form, return shipping is $2.95 and also stated that check out return pages on the website. Both places said return shipping is $2.95 and when I received the e-mail refund notification, it says return service charge is $6.95. Called the customer service and they confirmed that if you just make a return (and not exchange), it is $6.95. I believe Sierra should have clearly state that on their return page. The customer service also said that if you want to use cheaper return carrier, you should do so. I believe all of what I have heard from customer service needs to be on their website. I felt like cheated a bit.
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