Cheap poor quality product

Verified Buyer Reviewed by keep it simple from AZ on Thursday, May 19, 2016
I am horribly dissatisfied with this purchase of 3 pairs of Tioga shoes by Pacific Trail. I was in contact with customer service by telephone and e-mail, sent photos, description etc. and they offered no resolution. I returned the shoes today. Previous Tiogas that I wore out were far superior in materials, comfort and construction. The recently purchased ones had a cardboard like material as a footbed and were hard, stiff and uncomfortable. I'd have been better off to throw out the shoes and wear the boxes they came in on my feet than to keep the shoes. Very disappointed to see such a deterioration in quality.
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