Good points, bad points

Reviewed by imaginarygrrl from Oregon on Friday, November 28, 2014
On the positive side, the sweater itself is beautiful, the wool is great quality, and hopefully well made. The negative aspect is the buttons & button holes. I bought this as I thought a wool cardigan with buttons would be perfect for taking on/off easily as needed. But the buttons are difficult to manipulate in and out of the button holes requiring so much effort, it's likely the holes will stretch or rip over time. In addition, no spare button is included and since they're not attached very securely, they need to be reinforced. If one is lost, unlikely you'd ever find another button exactly like it! To make matters worse, after unbuttoning one button, part of the button peeled off showing a completely different color underneath! Now I'll have to replace all the buttons. One would expect at this price to have quality buttons and better constructed button holes.

To make this purchase even more unpleasant, I'd ordered a large but it wasn't true to size fitting like an X-L. The sleeves hung down to my fingertips & the sweater was too bulky. I returned it for a medium which fit well, but Sierra no longer offers free exchanges & charged $2.95 additional shipping. The fact free returns aren't offered (at least on this product) will deter me from shopping here & I was a regular customer. However, I'd have overlooked the shipping charge if the sweater didn't have the quality problems described above.
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