Customer Reviews Of:
Delta Cycle Tintoretto Two Bike Tension Storage Rack
Closeouts. The Delta Ccycle Tintoretto Two Bike Tension storage rack is a compact bicycle storage solution with a modern look. The tension adjuster fits a range of ceiling heights, and the center pole has a powder-coated finish.
Average Rating based on 2 reviews 2.500000 0 5
Verified Buyer Reviewed by s1y from SF Bay Area on Thursday, December 1, 2016First, this product is proving excellent for keeping a race bike in a condo. It is sturdy, easy to put together (see addtl info below) and turns your bike into wall art !
The issue I ran into, similar to another reviewer on this site, was that the hardware (bolts, tool and o-rings) were not in the package as delivered by STP. Based upon the notes from the previous reviewer I contacted the manufacturer directly (https://deltacycle.com/two-bike-tension-storage-rack) and they sent the missing components immediately by prior mail. They were great to work with and very responsive.
Once all the pieces were on-hand the stand was easily put together and installed. The webpage I noted above also contains a video on assembly.
As mentioned I have the stand holding one bike that weighs approx 20lb.
Verified Buyer Reviewed by JLB from Washington on Friday, October 7, 2016but by fault of Sierra Trading Post. Received the item and it was not working properly. The rod that needs to adjust up and down would not thread properly. Contacted STP to ask for an exchange, they refused to send a new item and required we pay our own return shipping. Furthermore they said that they had to confirm it was damaged before they would issue a shipping refund...WHAT? So, in contacting Delta directly they without question sent us the replacement part free of charge without hesitation. Spend the extra money and buy direct from Delta. Poor customer service and I doubt I will buy from STP again. Regarding the item, it works great and can hold up to 4 road/tri size bikes.