Flimsy zippers

Reviewed by John Bozeman from Bozeman, Montana on Friday, December 20, 2013
I've had this parka for about 2 years.The zippers are bad news and very delicate. Left pocket zipper failed on mine (teeth separated from the zipper tape). I doubt I cycled the zipper 50 times before it came apart. Here's what SD says on their warranty page: "Sierra Designs guarantees that the materials and workmanship in every product we make will stand up to the use for which it was designed." Seems like they should replace the zipper, but they claim that they literally cannot do it because of the zipper and pocket design and I'm just out of luck. They offered me 50% of 3 more SD products instead. Yeah right, spend more money on their products. Come on, build good stuff and honor your warranty SD.
Previous Review “Wanted to Like it, Should have Returned it”
“Sierra Design Zinger Jacket” Next Review