runs very very small

Verified Buyer Reviewed by AGGS from Texas on Monday, November 24, 2014
Now that these socks have arrived (!) I read the reviews. They note that the sock runs small. that is an understatement. It is one to two sizes smaller than the same brand and size. It is billed as an over the calf, but the photo shows that the sock will not come up that high. That said, the customer service rep could not have been more accommodating, and indicated that return shipping fees can be waived if a product is basically defective (not a second) . She also noted that the purchaser can request a "special pull" where the size is checked before shipping. i ordered a second set of socks, and again, one of two pair ordered in the same brand, same style and same size were about an inch different in height. SO points to STP for managing an issue w the smart wool brand...
Previous Review “Smartwool PhD Ultralight Ski Socks”
“The perfect sock” Next Review